Truly Personal Banking AI
Cognitive banking is redefining the personal banking arena by enhancing self service automation, mass personalisation, predictive service and task automation to enable service delivery at scale across all digital channels & functions.
Leverage the power of banking AI solutions to bring back “personal” in personal banking. Create micro “moments” based on dynamic customer journeys and streaming recommendations to understand implicit and explicit intents and proactively serve customers across a wide variety of digital & physical channels.
Contextual
Context based Automated recommendations & actions for true hyper personalization.
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Hyper-efficient
Remove friction & make customer journeys seamless by embedding voice, text, image, video & analytics.
Omni-digital
Omni digital experience for automated query resolution, context specific targeting and seamless human handoff.
Predictive
Predictive analytics to bridge customer and product attributes for insight based automated action.
AI for
Superlative customer experience
Pre-built AI solutions to increase retention, conversion, cross and upsell
Analyze
Predictive analytics to power contextual journeys and real time insight based actions for increasing conversion, retention and cross sell.
Assist
Omni digital automated service with seamless human handoff. Across Web, Mobile, WhatsApp, Facebook Messenger, Google Assistant, Amazon Alexa.
Automate
Frictionless banking & seamless automation across journeys - origination, eKYC, transactions, service request, cross sell & upsell.
Kick Start your Strategic journey towards AI-Powered Personalized Banking
Inform, Serve, Personalize, Delight
Home Loans
Personal Banking Accounts
Personal Banking Auto Loan
Personal Banking Education Loan
Personal Banking Pin Reset
Personal Loan
Go live in weeks with pre-built AI
Leverage pre-built omni-channel multilingual NLP chat & voice bots, flexible & secure customer journeys, voice & face verification, behavioral cross sell & upsell recommendations with a human in the loop.
Consumer lending
Frictionless loan lifecycle from targeting, information discovery, recommendations, origination, service, cross sell across channels and languages.
Account services
Embedded banking services from onboarding, payments, inquiries, complaints to customer delight.
Remittance
Hassle free transactions and information for sender and receiver on WhatsApp.
Card Services
Personalize cardholder interactions based on append patterns to enhance loyalty and usage.
Cross sell & Upsell
Delight customers with micro targeted cross sell and upsell recommendations based on behavioural persona & current conversation context.
Speech & Face
Verification
Multimodal biometric authentication built for today’s channels.
eKYC
AI based self service/ video agent assisted eKYC with text extraction, video, image and speech verification.
Offers
Truly personalise offers and rewards based on Demographics, Past behaviour patterns, social profile, interaction pattern ,device data, social graph & current conversation context.
Get in touch with us
See how BankBuddy helps you personalize customer engagement & increase cross sell, upsell & conversion
