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info@bankbuddy.ai
+971 50 1627569

DIFC Fintech Hive, Dubai, UAE

Whitefield, Bangalore, India

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Shape cognitive_banking_cx

Cognitive Banking CX

Artificial Intelligence based platform for superlative customer experience

BankBuddy is a cognitive banking CX platform to help you offer "personalised" "intelligent" & "frictionless" banking across customer journeys, languages, channels & segment.

Artificial Intelligence to redefine your Customer Experience

Progressive banks need laser sharp focus on Customer Experience to thrive in the age of Financial Services Disruption.

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Personalized

Personalized Banking : Understand customers, build dynamic personas and predict behaviour.

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Embedded

Embedded Banking : Across Voice, Text, Touch, Video, Image, & channels.

frictionless

Frictionless

Frictionless Banking : Proactively serve customers intelligent interactions.

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Ecosystem

Ecosystem Banking : Persona based Up-sell & cross sell of own and partner products

Natural Language Processing

BFSI specific multi-lingual NLP for meaningful customer conversations

Machine Vision

Extract, analyze and match photos, text and videos for Onboarding, eKYC & Verification

Speech

Deep learning based Multi-lingual TTS, ASR, voice IVR and voice verification

Recommendations

BFSI specific Ensemble and pre trained justifiable AI models for persona and context based streaming recommendations

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Kick Start your Strategic journey towards AI-Powered Personalized Banking

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Your Innovation partner

Information, Transaction, Onboarding (Video KYC/eKYC), Authentication, Advise, Cross sell, Upsell, Churn prevention, Offers, Rewards or more. BankBuddy has pre-built solutions across segments, so that no matter what your customers need, we make sure you have the means to serve them. 

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WhatsApp Banking

Offer secure, frictionless transactions across languages & segments on the world’s favorite messaging platform.

SME Banking

Intelligent recommendations based on Cash, AR, AP, industry & currency.

Voice Banking

Step into the future with our voice banking across avatars, IoT devices, Holograms.

Video KYC

Effortlessly onboard customers with Facial recognition, Speech verification, Liveness detection and assisted video chat.

Card Rewards & offers

Enhance loyalty & delight customers with AI personalized offers

Insurance

Establish Ubiquitous presence and cross/upsell. Turn insights to actions – Automatically with our prebuilt models and bots.

Why BankBuddy

BankBuddy is a domain specific Artificial Intelligence platform for collective intelligence across silos of systems, products, departments and processes.

Your Innovation partner

Magical combination of design thinking, user experience, banking technology, customer experience & your business expertise to foster continuous co-innovation.

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220

Customer Journeys

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72

Customer Attributes

ontology
7800

Strong Ontology

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13

Customer Countries

languages
10

Languages Supported

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