New account opening on WhatsApp
58% of banks state complexity as the major factor that pulled them away from offering multichannel onboarding to their customers. With over 2 million active users worldwide, WhatsApp has become one of the most effective and convenient channels of customer interaction. Offering...Read more
Composite AI for Frictionless Digital customer on-boarding
Digital onboarding has gained massive uptake in the banking and financial sector, with over 31% of new accounts opened through a bank website or mobile app as of 2020. To keep up with this shift in customer behavior a vast majority of banks simply cloned their...Read more
Essential checklist for AI remote onboarding and eKYC for insurance
Digital insurance onboarding process is critical to getting new customers up and running with their coverage in a jiffy. A recent report by Mckinsey indicates that more than 33% of insurance...Read more
eKYC for Banking Customers
Being one of the first interactions a customer has with his/ her financial service provider, the onboarding experience can have a huge impact on long term customer loyalty and retention. Due to ever-changing government regulations and...Read more
AI for Remote Customer Onboarding
Digital Native bank customers expect a seamless & fast onboarding experience on the channel of their choice, while banks are struggling with meeting increasing compliance requirements. Rigid applications...Read more