58% of banks state complexity as the major factor that pulled them away from offering multichannel onboarding to their customers. With over 2 million active users worldwide, WhatsApp has become one of the most effective and convenient channels of customer interaction. Offering...Read more
Today’s highly digital-enabled population has already embraced messaging apps like WhatsApp and messenger as digital banking channels. However, the security and compliance requirements for a continuous scrolling interface...Read more
WhatsApp banking is replacing erstwhile USSD based mobile banking and Mobile apps due to additional security and convenience. Here’s a comprehensive list of security features we implemented at our partner banks...Read more
Introducing new technologies alone is not enough in a 'customer-first' industry like insurance. The need of the hour is a customer-focused, data-driven digital transformation approach that will enable insurers to...Read more
The launch of WhatsApp pay in India opens the doors for 400 mn users of WhatsApp to securely pay in the most frictionless manner with the simple & familiar user interface & no hassle of downloading multiple mobile apps. This is by far one of the...Read more
The global contactless payment market size is expected to grow from USD 10.3 billion in 2020 to USD 18 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 11.7% during the forecast period. It’s an established fact that Contactless payment is the way...Read more
At the core, digital transformation is all about creating new enhanced customer- centric journeys & experiences with disruptive technological advancements across various channels...