Solutions
- Digital Payments
  - Digital Wallet
    Support multiple payment rails, multiple currencies, multiple entities, multiple languages, and multiple algorithms for charges, commissions, interests, and fees.
  - QR Pay
    Easy and secure payments via static, dynamic, and embedded QR codes for merchants, SMEs, and retail customers.
  - BNPL
    Increase conversions by offering flexible payment options
  - Embedded Payments
    Embed financial services-loans, insurance, and investments into customer journeys on a single unified platform.
  - Merchant Ecosystem
    Complete merchant in-app/web registration, manage QR codes, user management, analytics & reports, configure charges and limits under merchant portal
  - Marketplace
    Simplifies domestic & cross border payment transfers
- Conversational Banking
  - Omichannel
    Website | Mobile | WhatsApp | Facebook | Twitter | Webchat
  - Multilingual
    Supports 20+ languages across channels
  - Agent Assist
    Intelligent chat routing based on Skill, language , priority and sentiment
  - Personalized Recommendation
    Recommend products & services based on user’s behavioral persona
  - Surveys & FAQs
    Enhance product & services by collecting feedback & responses
  - Complaint Management
    Handles end-end customer complaint journeys with inbuilt ticketing system
- Customer Onboarding
  - Modes
    Omnichannel support for both self-service and assisted modes of onboarding
  - AI Efficiency
    Inbuilt AI engine for face-match, liveness detection, OCR, and product recommendation
  - Comprehensive Onboarding Solutions
    Prebuilt onboarding modules- retail, corporate, SMEs
  - Wide Product
    Dynamic journeys based on the product & customer attributes- accounts, cards, loans, and insurance.
  - Ecosystem
    Onboard ecosystem partners -merchants and agents, offer a wide range of products with inbuilt risk management.
- Customer Engagement
  - Hyper personalisation
    Enhance digital banking CX with personalized micro-moments at every customer touchpoint.
  - Conversion
    ML models to recommend relevant offers and CTAs to increase conversion.
  - Revenue Expansion
    Dynamic persona-based recommendations for new & existing customers
  - Proactive Service
    Customer retention and churn prevention-FAQs /complaints/campaigns
  - Loyalty, Offers & Cashback
    Increases brand loyalty and generates revenue
Technology
Resources
- Blogs
- White Papers

Domain Ontology

January 15, 2019

Ontology Creation – Where do Knowledge Graphs come in?

I introduced you to the concept of domain specific ontologies, their relevance and context. In this blog, I continue to build the story by briefly examining ontology creation...